Customer Service Survey Response

I was VERY happy with Starving Students (Oakland-Jamie).

Letter dated January 26, 2008

To Derek (The Manager):

I would like to tell you what an amazing job Reno and Alberto did moving today. They REALLY knew what they’re doing. I didn’t think my things fit into the POD and they worked so hard and fit more than I could have imagined.

They are not good workers, they are great workers.

Thank you,
Suzette F.

Voicemail left on January 11, 2008

Hi this Donnie E., I had two of your Starving Students movers move me on January 5th. Their names are Chad and Damien. I just want you to know they are excellent movers. Very friendly young men. I would highly recommend them. And they moved me on January 5th. And they were just excellent. Thank you.

Voicemail left on January 11, 2008

Yes, hello my name is Mirabel M., I just had my stuff moved from my apartment in Burbank to a storage unit. I just wanted to say I was very happy with the experience today. The two Starving Students guys, Teddy and Louie and did an excellent job. They were very professional and very fast. They didn’t damage any of the furniture and when I move out of State Florida I am definitely going to call you guys again. So thank you very much. If you want to call me, my number is… Once again thank you for the good move. Okay, take care. Good-bye

Customer Service Survey Response

Terrific service all around, best use of time and cost. Thank you so much.

Customer Service Survey Response

Very nice crew who worked very efficiently and were extremely pleasant.

Customer Service Survey Response

Very friendly movers. Nice guys.

Customer Service Survey Response

The Starving Students movers did a great job. I was very, very impressed with the job they did. I would for sure hire them both again!

Customer Service Survey Response

The movers did an outstanding job in every way. They worked so hard...I hope they are compensated well for such a physical job. I will use them again if needed - I have told everyone what a great service you offer.

Customer Service Survey Response

The two people that worked with me were incredibly respectful and of the highest quality.

Voicemail left on January 8, 2008

Hi my name is Carrie M., my completed move number is…. It was placed this past weekend on Saturday the 5th. And I just wanted to commend the services that were provided to me with the Starving Students move. Marshall was the assistant manager; Taylor and Randolph were the movers. They did an outstanding job. I was very pleased with how everything went. Feel free to give me a call if you have any questions or need any additional information. Thank you. Good bye.

Voicemail left on January 7, 2007

Good morning, this is Theresa R., and this past weekend on the 5th I wanted to tell you that William R. and Timothy M. were the best movers that I could’ve possibly have gotten, they absolutely worked continuously and so very hard. We were all just amazed.. I wanted to tell you how much I appreciate working with Valerie, she was just excellent at getting everything together. But you have a wonderful wonderful group. Should I ever need you again, I will certainly call you. I really want to commend William, I think he was the boss, and Timothy. They were excellent people. And very very nice people. Thank you so much. Once again this is Theresa R. Thank you so very very much. They’re the best movers in the world. Bye.

Email sent on January 6, 2008

Hey Todd,

I just wanted to thank you for all your help with my recent move. The Starving Students movers, Robert H. and Victor C., were professional and friendly and did a great job.

Happy New Year,

Michael

Customer Service Survey Response

Very professional manners; knowledgeable in contract details.

Email sent on January 4, 2008

The service I received while arranging the move on the phone was superior. I received prompt and courteous answers and call backs from Keith H. and understood all the charges and arrangements the first time I called.

Even though it was a small move, your company treated us as if we were a huge move. I contacted 3 other movers of which I received not one call back. I appreciated and respected the professionalism of Keith and since I was on a tight time frame, Keith made it all so simple.

I might also add that your company had the best rates.

Any moves I may need to make in the future will be directed to your company.

Thank You

Customer Service Survey Response

This was a very small move and we appreciated that the gentlemen treated us with the same respect as someone paying for a large move. And, best of all, there were no surprises about the final cost. Thank you.

Customer Service Survey Response

Your movers were very efficent and very nice.

Customer Service Survey Response

We were moving my mother-in-law and her sister from the family home of more than 60 years, the movers were very careful, and extremely helpful, on the move in end. They set up beds, and arranged furniture, etc. until mom and aunt were satisfied. FAST too!

Customer Service Survey Response

the two movers were fabulous...very efficient, professional and helpful

Customer Service Survey Response

The two men who moved my belongings were always professional in dress and attitude, and were friendly and personable. They took care while moving my things.