Letter dated March 11, 2008

Eldon C. and Gil H. moved us on February 22, 2008, it was a rather nasty rainy day, but they were very professional. They did an excellent job and we were very satisfied with the move. I will highly recommend them and your company. Thank you very much.

Sincerely,
Dorothy L.

Voicemail dated March 11, 2008

Megan this is Claire A. I’m calling from Annapolis, MD. I wanted to pass onto you that I used Starving Students Movers this morning. Missy, Dennis, and Ricky, the two men that moved me were superb. The gentlemen were professional, and didn’t waste anytime and Missy cooperated because we had a change of the moving date because of unforeseen circumstances. So, I’m just passing on a big compliment along to let you know that you have good employees there. I was very pleased with the move, especially for Dennis and Ricky for working so hard. Have a good day. Bye-Bye.

Customer Service Survey Response

Thank you. Good Job!

Customer Service Survey Response

They were able to accommodate my move on just a few hours notice! Thank you.

Customer Service Survey Response

They were great. I moved my brother from Newport to Irvine on Feb. 14th. Your "Starving Students" were fantastic!! You could not have sent me better. THANKS!!

Customer Service Survey Response

Ken and Juan were very courteous and worked fast.

E-Mail Sent March 7, 2008

I am sending you this message as your team members are just leaving. I normally would have a few other priorities with a house full of stuff to unpack, but this was worth taking the time for. Our move was "easy" from one apartment to another in the same complex. The difficult part came from the fact that the unit had been broken in to. I was embarassed to even have anyone have to navigate around the "stuff" that had been left about. The two gentlement were beyond kind and helpful. I have been a manager in retail for years and must say that your organization should be very proud of these team members. Our place was disorganized, I was upset by having to even be there, and it was less than an ideal job to walk in to. After having someone go through our belongings in the manner they had, it was a bit unnerving to even consider bringing strangers in to handle the move. This team exemplified the quality of work managers hope their employees provide. Unsupervised, considerate, courteous, efficient, and quality work. I could not have been more impressed with their work. Thank you for a process that was handled beautifully from start to finish. You should be very proud of the work your employees do--we are so glad we had them to help today!

With gratitude- Julie L.

Customer Service Survey Response

I will say, they were immensely helpful when putting things in the new apartment!

Voicemail dated March 5, 2008

Hi Mark my name is Melanie I was calling in reference to a move that we had done by your people on the fourth of February. It was from Valley Village to Modesto, California. And the gentlemen that worked on our move that day were just wonderful. They were as considerate and kind and thoughtful of our possessions as we had expected. Their names were Eric L., was the lead gentleman, along with Manuel F. and Albert, but I don’t have his last name and Freddy was the other gentleman. They were the movers for us. Our customer number was... I just wanted to let you know that the guys did a great job. Everything made it with no problem and thank you very much. If you want to contact me my number is… during the day. Thank you.

Customer Service Survey Response

They did a nice job!

E-mail sent February 27, 2008

Hello Mac

As per our telephone conversation, I thought I'd give you some feedback on our experience with Starving Students who we engaged to move our personal belongings from Fremont to Pasadena. Overall, both my husband and I are happy with the service as it made our relocation experience that much easier. We were provided with all the relevant information upfront, clarified there'd be no extra/hidden charges. In fact, it was very helpful to talk to you after the move, as you found out that there was an over-charge and very promptly organised to have it rectified - so the initial quote and the final figure match. The truck drivers - Robert and Victor did a great job. They were very helpful, placed the items, boxes and book-shelves exactly where I'd indicated and re-assembled the bed before they left.

Thank you Mac for the prompt response and following through with my queries - from responding to my initial query to completing the move.
I will most certainly consider Starving Students Moving Company for any future relocations and have no hesitations in recommending the services to other users.

My best wishes to you and your organisation Sam

Letter dated February 10, 2008

To Whom It May Concern,

I am writing to thank you for a successful move on February 7th.

This was my 14th move and I have never been treated with such respect and courtesy nor, have my belongings and new residence been treated so carefully.

Mike R. and Harley D. were gentlemen and worked diligently (they did not take any breaks) and were willing to follow my directions as to the placement of all my furniture and boxes. This was a new experience for me.

I will most definitely be recommending your company to everyone I know who will be moving. One can only hope that the employees who help them will be fo the same caliber as Mike and Harley.

Thank you again for making my move as stress free as possible.

Yours truly,
Cecil V.