Letter dated April 3, 2008

To Whom It May Concern:

It gives me great pleasure to write to you about three exceptional employees, Eldon Clarke, Horace Lewis and William.

I’ll start by telling you that a friend and myself were exchanging furniture from one house to the other. Knowing the move was impossible on our own, we called Starving Students, Inc.
The movers arrived. In charge was Eldon and with him were William and Horace.

My first impression of Eldon was that of a young gentleman, very proper. It wasn’t long before he took total control which gave us peace of mind. When it came to Eldon’s job performance he showed professional concern and is definitely committed to excellence. One of Eldon’s best assets is that he communicates with credibility and confidence.

As far as Horace and William is concerned they were well informed about their job duties and took ever precaution to protect all that was being moved. I have never seen furniture wrapped up and protected in this way. They informed us that nothing would be damaged and they were right! Nothing was…William and Horace were also very professional gentleman. There was very little talking between the 3 men. They are definitely on a mission and this job was their priority. I have to say that all three of them went over and beyond the call of duty. I will definitely call on Starving Students, Inc. again and recommend them to all my friends.
I will tell you that Eldon, William and Horace gives “Old fashion customer service” WOW…what’s that like? It hasn’t been around for years! But obviously it’s alive and well at Starving Students!
As someone who has dealt with the public for a number of years (30 to be exact), I recognize the importance of first impressions and good customer service. Eldon, William and Horace have those qualities that make them a good representative for Starving Students. Your company must be proud to have them all on board.

In closing, I hope these individuals are recognized for a job well done because it truly made a stressful situation a lot easier knowing these 3 employees’ were performing so well.
It is always important to complain when things are not going well, but it is much more so to recognize quality in people, when such a thing is found.
Best Regards,Marianne F.