Voicemail left on December 20, 2007

Oh hi my name is Jackie P. and I am in Arlington, VA, I just had a move with your Starving Students guys. I asked the operator who to put me though to and so they put me through to you. I’ve gottta say these guys are great. They’re the third or fourth company I’ve been with trying to do this little simple move and all the other paid ones, including Beacon which has a great reputation, they broke things, they showed up late, they were kinda, you know, funny. And it’s cost me a lot.

These guys showed up early. Kept checking on me. Kept making sure I was okay. They got over here. They even hooked up my TV and got a cable all set. They were just great! They were polite, did everything nicely. Now that I’ve seen what the other companies are like, I thought, they deserve someone to compliment them because it’s not normal, what’s normal is that the other guys are awful.

The three guys names, I’m going to tell you, is Marshall, and then there was Voderick and the other one was Christian. Christian, Marshall and Voderick. They were great! Jackie P., and that’s what I’m telling you. Okay Merry Christmas.

Voicemail left on December 19, 2007

Hi my name is Cheryl G. I’m calling on a move that we had done on the end of October. And the reference number for that move… I was calling because I came across the Starving Students phone number and everything for the move, and I had meant to call before but I wanted to compliment the location, I think they came out of Tacoma, Washington, it was in Federal Way, Washington, it was a local move. But I moved 30 times in the last 30 years at least. Just due to different jobs, different reasons and but it was the best move I’ve ever had. It was efficient. The guys were friendly, careful, like I said very efficient, and did a great job. Went the extra mile. Loaded a couple extra things in their car even. And that was really great. So I just wanted to compliment them on that. Thank you so much Oh! My number if you need to reach me…and it is 7:20 on Thursday a.m. Thank you. Bye.

Email sent on December 14, 2007

Hi,

I was moved on 12/8/07 by Todd and Ramsey. I just wanted to let you know that the Starving Students movers did an awesome job. They moved timely and smoothly. In addition, nothing was broken. Thank you very much for your help.

Melissa D.

Customer Service Survey Response

Keith H. was a pleasure to work with - I had no idea what to expect or how to handle the situation. He was great! I like that I could do most of the scheduling on line.

Customer Service Survey Response

Larry and Branden were great! They made the move as enjoyable and easy as a move can be. Thank you.

Customer Service Survey Response

Larry was so helpful!!!

Voicemail left on December 7, 2007

Hi Mark, my name is Ted W., I’m calling from Los Angeles. Actually we’re in El Segundo technically, I had a moving experience with Starving Students movers on Wednesday of this last week. Three movers by the name of Larry, Adrian, and Asia, helped with our move. I just wanted to let you know they did an amazing job. They were really really efficient. They worked very hard the entire time. I thought someone ought to know they did a fantastic job. I normally don’t call to say things like that but they really went above and beyond the call of duty the way they worked. If you want to talk to me at all my number is… Again my name is Ted W. and I’m the office manager. Alright, thank you very much, talk you soon.

Letter dated December 7, 2007

To Whom It May Concern:

Recently the company I work for, had a fairly sizeable move of items from our office to a storage facility. On the morning of December 5th, Larry, Adrian, and Asia, showed up on time and ready to work. They helped moved hundreds of metal desk pieces and desk tops for four straight hours. I was quite impressed with their professionalism, their work ethic and their friendliness. I rarely, if ever, take the time to sit down and write a letter commending people’s work, but in this case it seemed appropriate considering the fantastic work they did.

If and when I am in need of using a moving service again, I will be calling starving students moving company, and I will be requesting that they send Larry, Adrian and Asia. They are a true asset to your company and I thank them for their efforts on our behalf.

Kindly,
Ted W.
Office Manager

Customer Service Survey Response

Excellent.

Customer Service Survey Response

Jim was excellent. His worker were decent.

Email received on December 4, 2007

I would love to take this opportunity to thank-you. They were great. I have told my co-workers what a great job they did. It was nice they made it pleasent. You should be proud of your staff. thank-you. Jeanie W.

Customer Service Survey Response

Excellent Job!

Customer Service Survey Response

Crew worked very hard to make move easy and fast.

Customer Service Survey Response

Joel, driver, and Jason, his helper, were extremely hard workers, fast and friendly. You bid lower than all others and did the job better! Thanks.

Customer Service Survey Response

there were very nice, polite, and efficient and I like how they let me use their clothing vertical boxes to move my closet clothes.

Customer Service Survey Response

We were extremely pleased with the service and the cost. We would definitely use you again. We moved from Truckee, CA to Mendocino, CA. I think they were from Sacramento.

Customer Service Survey Response

The movers did a hell of a good job helping move the stuff to the new place. they did not waste time getting the job done.

Customer Service Survey Response

the guys were great!